• You can contact us via mobile: (0917) 796 4549
  • You can also use the chat box Mon-Fri 9AM-6PM for assistance. The chat box will show at the bottom right of the screen when our team is online.
  • Directly message us on Instagram via @gramanila, or send a message via Messenger on Facebook

Settle your payments via credit/debit cards, direct bank transfer, or thru our GCash Account. Your order will be processed once the funds have cleared in our account.

Currently, we do not offer Cash on Delivery. However, we do offer payment options via credit/debit card, direct bank transfer, and GCash in place of cash.

  1. Using your phone, tablet, or a desktop/laptop computer, visit our site: graemanila.com
  2. Scroll down to browse our products
  3. Select a gift set you prefer to purchase
  4. Click the “Add to Cart” button
  5. Your chosen item will now be seen on the Shopping Bag page
  6. To continue shopping or adjust the number of your orders, click “View Cart” and proceed to “Update Cart” or “Continue Shopping”
  7. To check out and pay, select the “Checkout” button
  8. Once order details are final, you will then be directed to the Checkout Screen to enter the Billing, Shipping, and Payment details for your order. Be sure to double-check the delivery address, and the email and mobile number for your order.
  9. Don’t forget to include a message for the recipient, or special instructions if you have any.
  10. Click “Place Order” once all fields are complete.
  11. Your order is complete! The minimum lead time for orders is 2 days. Check your e-mail for our confirmation. You’ll receive an Official Order Receipt by email and you’ll be notified with delivery tracking information when your gift box is on the way.

Standard processing time is within 2 days from the date the order was made.

Currently, our services are limited to areas within Metro Manila only.